{"id":10212,"date":"2026-06-24T18:22:30","date_gmt":"2026-06-24T15:22:30","guid":{"rendered":"https:\/\/sar-your-travel-guide.ch\/?page_id=10212"},"modified":"2026-06-24T21:42:13","modified_gmt":"2026-06-24T18:42:13","slug":"politica-di-rimborso-in-caso-di-cancellazione","status":"publish","type":"page","link":"https:\/\/sar-your-travel-guide.ch\/it\/politica-di-rimborso-in-caso-di-cancellazione\/","title":{"rendered":"Politica di cancellazione e rimborso"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10212\" class=\"elementor elementor-10212\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27a2bdbe e-flex e-con-boxed e-con e-parent\" data-id=\"27a2bdbe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-76052d1 e-con-full e-flex e-con e-child\" data-id=\"76052d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9aa2064 elementor-widget elementor-widget-text-editor\" data-id=\"9aa2064\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h2 class=\"wp-block-heading\"><\/h2>\n<h2 class=\"wp-block-heading\">Politica di cancellazione e rimborso<\/h2>\n<h2 class=\"wp-block-heading\"><\/h2>\n<p class=\"wp-block-paragraph\">La presente informativa illustra le modalit\u00e0 di gestione delle richieste di cancellazione, rimborso e modifica relative alle prenotazioni effettuate tramite S.A.R. Your Travel Guide.<\/p>\n<h2 class=\"wp-block-heading\"><\/h2>\n<h3 class=\"wp-block-heading\">Prima di prenotare<\/h3>\n<h2 class=\"wp-block-heading\"><\/h2>\n<p class=\"wp-block-paragraph\">Ti invitiamo a verificare il tour, l'hotel, la camera, la data, il prezzo, i servizi inclusi, i servizi esclusi e le condizioni di pagamento prima di completare la prenotazione. Alcuni servizi sono forniti da fornitori terzi, quali hotel, operatori di trasporto, organizzatori di attivit\u00e0, fornitori di servizi di pagamento e compagnie aeree.<\/p>\n<h2 class=\"wp-block-heading\"><\/h2>\n<h3 class=\"wp-block-heading\">Recesso da parte del Cliente<\/h3>\n<h2 class=\"wp-block-heading\"><\/h2>\n<p class=\"wp-block-paragraph\">Le richieste di annullamento devono essere inviate per iscritto a <a href=\"mailto:info@sar-your-travel-guide.ch\">info@sar-your-travel-guide.ch<\/a>. L'importo rimborsabile dipende dal tipo di prenotazione, dalle condizioni del fornitore, dal tempo rimanente prima del viaggio e da eventuali costi non rimborsabili gi\u00e0 sostenuti per la prenotazione.<\/p>\n<h2 class=\"wp-block-heading\"><\/h2>\n<p class=\"wp-block-paragraph\">I voli, le offerte speciali, i pacchetti con date fisse, le tariffe alberghiere di terze parti, le prenotazioni di attivit\u00e0 e le commissioni di elaborazione dei pagamenti potrebbero non essere rimborsabili, in tutto o in parte, una volta confermati.<\/p>\n<h2 class=\"wp-block-heading\"><\/h2>\n<h3 class=\"wp-block-heading\">Modifiche a una prenotazione<\/h3>\n<h2 class=\"wp-block-heading\"><\/h2>\n<p class=\"wp-block-paragraph\">Cercheremo di soddisfare le richieste di modifica ragionevoli, ma tali modifiche sono soggette a disponibilit\u00e0, all\u2019approvazione del fornitore e all\u2019eventuale differenza di prezzo o ai costi amministrativi aggiuntivi.<\/p>\n<h2 class=\"wp-block-heading\"><\/h2>\n<h3 class=\"wp-block-heading\">Annullamento da parte di S.A.R. Your Travel Guide o di un fornitore<\/h3>\n<h2 class=\"wp-block-heading\"><\/h2>\n<p class=\"wp-block-paragraph\">Qualora non fosse possibile fornire un servizio confermato, offriremo, ove possibile, un\u2019alternativa adeguata. Qualora non fosse disponibile alcuna alternativa adeguata, l\u2019importo rimborsabile sar\u00e0 gestito in conformit\u00e0 alle condizioni della prenotazione confermata e alla normativa vigente.<\/p>\n<h2 class=\"wp-block-heading\"><\/h2>\n<h3 class=\"wp-block-heading\">Elaborazione dei rimborsi<\/h3>\n<h2 class=\"wp-block-heading\"><\/h2>\n<p class=\"wp-block-paragraph\">I rimborsi approvati vengono normalmente accreditati sul metodo di pagamento originariamente utilizzato. I tempi di elaborazione dipendono dal fornitore del servizio di pagamento, dalla banca, dall'emittente della carta o dal fornitore terzo coinvolto.<\/p>\n<h2 class=\"wp-block-heading\"><\/h2>\n<h3 class=\"wp-block-heading\">Mancata presentazione<\/h3>\n<h2 class=\"wp-block-heading\"><\/h2>\n<p class=\"wp-block-paragraph\">Se un cliente non si presenta per un servizio prenotato senza averne dato preavviso scritto, la prenotazione potr\u00e0 essere considerata come mancata presentazione e potrebbe non essere rimborsabile.<\/p>\n<h2 class=\"wp-block-heading\"><\/h2>\n<h3 class=\"wp-block-heading\">Contatto<\/h3>\n<h2 class=\"wp-block-heading\"><\/h2>\n<p class=\"wp-block-paragraph\">Per richieste di cancellazione, rimborso o modifica, contattare <a href=\"mailto:info@sar-your-travel-guide.ch\">info@sar-your-travel-guide.ch<\/a> e indica il numero di prenotazione, il nome completo, la data del viaggio e il motivo della richiesta.<\/p>\n<h2 class=\"wp-block-heading\"><\/h2>\n<p class=\"wp-block-paragraph\">\u00a0<\/p>\n<h2 class=\"wp-block-heading\"><\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Cancellation and Refund Policy This policy explains how cancellation, refund, and change requests are handled for bookings made through S.A.R. Your Travel Guide. Before Booking Please review the tour, hotel, room, date, price, included services, excluded services, and payment conditions before completing your booking. Some services are provided by third-party suppliers such as hotels, transport [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-10212","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cancellation and Refund Policy - S.A.R Your Travel Guide<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sar-your-travel-guide.ch\/it\/politica-di-rimborso-in-caso-di-cancellazione\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cancellation and Refund Policy - S.A.R Your Travel Guide\" \/>\n<meta property=\"og:description\" content=\"Cancellation and Refund Policy This policy explains how cancellation, refund, and change requests are handled for bookings made through S.A.R. 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