{"id":10212,"date":"2026-06-24T18:22:30","date_gmt":"2026-06-24T15:22:30","guid":{"rendered":"https:\/\/sar-your-travel-guide.ch\/?page_id=10212"},"modified":"2026-06-24T21:42:13","modified_gmt":"2026-06-24T18:42:13","slug":"ruckerstattungsbedingungen-bei-stornierung","status":"publish","type":"page","link":"https:\/\/sar-your-travel-guide.ch\/de\/ruckerstattungsbedingungen-bei-stornierung\/","title":{"rendered":"Stornierungs- und R\u00fcckerstattungsbedingungen"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10212\" class=\"elementor elementor-10212\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27a2bdbe e-flex e-con-boxed e-con e-parent\" data-id=\"27a2bdbe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-76052d1 e-con-full e-flex e-con e-child\" data-id=\"76052d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9aa2064 elementor-widget elementor-widget-text-editor\" data-id=\"9aa2064\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h2 class=\"wp-block-heading\"><\/h2>\n<h2 class=\"wp-block-heading\">Stornierungs- und R\u00fcckerstattungsbedingungen<\/h2>\n<h2 class=\"wp-block-heading\"><\/h2>\n<p class=\"wp-block-paragraph\">In diesen Richtlinien wird erl\u00e4utert, wie Stornierungs-, R\u00fcckerstattungs- und \u00c4nderungsantr\u00e4ge f\u00fcr Buchungen behandelt werden, die \u00fcber S.A.R. Your Travel Guide vorgenommen wurden.<\/p>\n<h2 class=\"wp-block-heading\"><\/h2>\n<h3 class=\"wp-block-heading\">Vor der Buchung<\/h3>\n<h2 class=\"wp-block-heading\"><\/h2>\n<p class=\"wp-block-paragraph\">Bitte \u00fcberpr\u00fcfen Sie die Tour, das Hotel, das Zimmer, das Datum, den Preis, die im Preis enthaltenen Leistungen, die nicht im Preis enthaltenen Leistungen sowie die Zahlungsbedingungen, bevor Sie Ihre Buchung abschlie\u00dfen. Einige Leistungen werden von Drittanbietern wie Hotels, Transportunternehmen, Veranstaltern von Aktivit\u00e4ten, Zahlungsdienstleistern und Fluggesellschaften erbracht.<\/p>\n<h2 class=\"wp-block-heading\"><\/h2>\n<h3 class=\"wp-block-heading\">Stornierung durch den Kunden<\/h3>\n<h2 class=\"wp-block-heading\"><\/h2>\n<p class=\"wp-block-paragraph\">Stornierungsantr\u00e4ge m\u00fcssen schriftlich an folgende Adresse gerichtet werden: <a href=\"mailto:info@sar-your-travel-guide.ch\">info@sar-your-travel-guide.ch<\/a>. Der erstattungsf\u00e4hige Betrag h\u00e4ngt von der Buchungsart, den Bedingungen des Anbieters, der verbleibenden Zeit bis zur Reise sowie etwaigen nicht erstattungsf\u00e4higen Kosten ab, die bereits f\u00fcr die Buchung angefallen sind.<\/p>\n<h2 class=\"wp-block-heading\"><\/h2>\n<p class=\"wp-block-paragraph\">Fl\u00fcge, Sonderangebote, Pauschalreisen mit festen Reisedaten, Hotelpreise von Drittanbietern, Buchungen von Aktivit\u00e4ten und Zahlungsabwicklungsgeb\u00fchren sind nach der Best\u00e4tigung unter Umst\u00e4nden teilweise oder vollst\u00e4ndig nicht erstattungsf\u00e4hig.<\/p>\n<h2 class=\"wp-block-heading\"><\/h2>\n<h3 class=\"wp-block-heading\">\u00c4nderungen an einer Buchung<\/h3>\n<h2 class=\"wp-block-heading\"><\/h2>\n<p class=\"wp-block-paragraph\">Wir werden versuchen, angemessene \u00c4nderungsw\u00fcnsche zu ber\u00fccksichtigen, jedoch h\u00e4ngen \u00c4nderungen von der Verf\u00fcgbarkeit, der Zustimmung des Lieferanten sowie etwaigen zus\u00e4tzlichen Preisunterschieden oder Verwaltungskosten ab.<\/p>\n<h2 class=\"wp-block-heading\"><\/h2>\n<h3 class=\"wp-block-heading\">Stornierung durch S.A.R. Your Travel Guide oder einen Dienstleister<\/h3>\n<h2 class=\"wp-block-heading\"><\/h2>\n<p class=\"wp-block-paragraph\">Sollte eine best\u00e4tigte Leistung nicht erbracht werden k\u00f6nnen, bieten wir Ihnen nach M\u00f6glichkeit eine geeignete Alternative an. Ist keine geeignete Alternative verf\u00fcgbar, wird der erstattungsf\u00e4hige Betrag gem\u00e4\u00df den best\u00e4tigten Buchungsbedingungen und den geltenden gesetzlichen Bestimmungen behandelt.<\/p>\n<h2 class=\"wp-block-heading\"><\/h2>\n<h3 class=\"wp-block-heading\">Bearbeitung von R\u00fcckerstattungen<\/h3>\n<h2 class=\"wp-block-heading\"><\/h2>\n<p class=\"wp-block-paragraph\">Genehmigte R\u00fcckerstattungen werden in der Regel \u00fcber die urspr\u00fcngliche Zahlungsmethode zur\u00fcckerstattet. Die Bearbeitungsdauer h\u00e4ngt vom jeweiligen Zahlungsanbieter, der Bank, dem Kartenaussteller oder dem beteiligten Drittanbieter ab.<\/p>\n<h2 class=\"wp-block-heading\"><\/h2>\n<h3 class=\"wp-block-heading\">Nichterscheinen<\/h3>\n<h2 class=\"wp-block-heading\"><\/h2>\n<p class=\"wp-block-paragraph\">Wenn ein Kunde ohne vorherige schriftliche Stornierung nicht zu einer gebuchten Leistung erscheint, kann die Buchung als Nichterscheinen gewertet werden und ist unter Umst\u00e4nden nicht erstattungsf\u00e4hig.<\/p>\n<h2 class=\"wp-block-heading\"><\/h2>\n<h3 class=\"wp-block-heading\">Kontakt<\/h3>\n<h2 class=\"wp-block-heading\"><\/h2>\n<p class=\"wp-block-paragraph\">Bei Stornierungen, R\u00fcckerstattungs- oder \u00c4nderungsw\u00fcnschen wenden Sie sich bitte an <a href=\"mailto:info@sar-your-travel-guide.ch\">info@sar-your-travel-guide.ch<\/a> und geben Sie bitte Ihre Buchungsnummer, Ihren vollst\u00e4ndigen Namen, das Reisedatum sowie den Grund f\u00fcr Ihre Anfrage an.<\/p>\n<h2 class=\"wp-block-heading\"><\/h2>\n<p class=\"wp-block-paragraph\">\u00a0<\/p>\n<h2 class=\"wp-block-heading\"><\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Cancellation and Refund Policy This policy explains how cancellation, refund, and change requests are handled for bookings made through S.A.R. 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Some services are provided by third-party suppliers such as hotels, transport [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-10212","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cancellation and Refund Policy - S.A.R Your Travel Guide<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sar-your-travel-guide.ch\/de\/ruckerstattungsbedingungen-bei-stornierung\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cancellation and Refund Policy - S.A.R Your Travel Guide\" \/>\n<meta property=\"og:description\" content=\"Cancellation and Refund Policy This policy explains how cancellation, refund, and change requests are handled for bookings made through S.A.R. 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